TERMS & CONDITIONS

Please read our terms carefully to understand your rights and obligations regarding our services.

When using our website, users must adhere to our terms and conditions, which outline the expectations and responsibilities regarding site use. We encourage users to review our terms regularly to stay informed of any updates or changes.

Service reselling

You may not reproduce, duplicate, copy, sell, or exploit any part of our website or its service without our express written permission, granted either directly or through a legitimate reselling programme.

Privacy policy

For information on the use of personal data, you can refer to our website's privacy policy.

Intellectual property rights

Without prejudice to any more specific provisions in these terms, all intellectual property rights associated with our website, including copyrights, trademark rights, patent rights, and design rights, are exclusively owned by us or our licensors. These rights are protected by applicable laws and international treaties concerning intellectual property.

All trademarks, whether nominal or figurative, and any other marks, trade names, service marks, word marks, illustrations, images, or logos associated with our website, are and remain the exclusive property of us or our licensors. These are also protected by applicable laws and international treaties related to intellectual property.

Methods of payment

Details about accepted payment methods are provided during the purchasing process.

Delivery

Products are delivered to the address provided by you and in the manner outlined in the order summary. Upon delivery, please check the content and report any issues promptly using the contact form on this site. Goods are delivered to the following countries: United Kingdom. For broken or damaged good, please contact us as soon as possible. Please send a photograph of the damaged item to contact@vintagetoybox.co.uk

Delivery are made by Royal Mail or Evri which usually takes 2-3 days, once your order has been dispatched. A tracking number for this service will be provided once your order has been dispatched.

Returns & Refunds

Please notify us as soon as possible, if you wish to return. A 7 day inspection period is given on all items sold. If after you have received your item you are not happy please contact us. We will then advise you how to return. The item must be returned in the same condition it was posted, no parts missing.

Proof of postage must be obtained. Postage costs are not refundable.

For Damaged Goods

Upon delivery, please check the content and report any issues promptly (Within 7 days) using the contact form on this site and if possible a replacement will be promptly sent.

Right to cancel

If you need to cancel your order, please reach out to us immediately. We understand that situations may change, but it's important to act quickly, as orders are processed within one working day.